Privacy Policy

Effective date: October 8, 2025

1. Overview

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and protect your information when you interact with our organization, including through our website, events and outreach programs.

2. Information We Collect

• Personal information: Name, address, phone number, email and other contact details.
• Sensitive information: Limited health-related or family details voluntarily shared to help us provide emotional, spiritual or financial support.
• Donation information: Payment details, billing address and transaction history, processed securely through third-party payment providers.
• Volunteer information: Background, interests and availability for service opportunities.
• Technical information: IP address, browser type and usage data from our website through cookies or analytics tools.

3. How We Use Your Information

We use collected information to provide assistance, resources and support to families; process donations and issue receipts; communicate updates, volunteer opportunities and event invitations; improve our programs and website; and comply with legal, financial or tax obligations. We do not sell or rent your personal information.

4. Information Sharing

We may share information only when necessary to process payments through secure third-party vendors, coordinate services with approved partner organizations, comply with legal requirements or protect against fraud or misuse. All partners are required to protect your information and use it only for agreed purposes.

5. Data Retention

We retain personal data only as long as necessary for operational, legal or archival purposes. You may request deletion of your personal data at any time.

6. Your Rights

You may request access to the personal information we hold about you, request correction or deletion of your information, and opt out of non-essential communications. Contact This email address is being protected from spambots. You need JavaScript enabled to view it. to make a request.

7. Security

We take reasonable administrative, technical and physical safeguards to protect your information from unauthorized access, alteration or disclosure.

8. Children’s Privacy

We do not knowingly collect information from children under 13 without parental consent.

9. Updates to This Policy

We may update this Privacy Policy periodically. The revised date will be shown at the top of the page. Continued use of our website or services after changes means you accept the updated terms.

10. Contact Us